Cancellation and Refund
Cancellation & Refund Policy – Indian Web Expert
At Indian Web Expert, we value our clients and strive to provide high-quality digital marketing services and training solutions. To ensure transparency and clarity, we have outlined our Cancellation and Refund Policy below.
🔄 Cancellation Policy
Service-Based Projects
(SEO, PPC, SMM, GMB, Website Design, etc.)
- Once a project has been initiated and work has commenced, cancellation is not allowed.
- If you wish to cancel the service before the project starts, you must notify us in writing within 24 hours of payment to be eligible for cancellation.
- Any third-party costs already incurred (such as domain purchase, hosting charges, or advertising spend) will be deducted from the refundable amount, if applicable.
Training Programs & Digital Courses
- Cancellations for training sessions or digital marketing courses must be made at least 48 hours before the course start date.
- Once training material has been accessed or classes have started, cancellations will no longer be eligible.
💰 Refund Policy
We take pride in delivering quality services. However, due to the nature of digital marketing and training services, refunds are subject to the following terms:
1. Digital Marketing Services
- Refunds will not be issued once a service has been initiated or a strategy has been implemented.
- If the service has not started and cancellation is requested within 24 hours of payment, a partial refund may be issued after deducting transaction and administrative charges.
2. Website Design & Development
- No refunds will be provided after design approval or once development work begins.
- If the project is cancelled before design approval, a partial refund may be considered based on the work completed.
3. Training & Consultation Services
- Fees for workshops, training programs, and one-on-one consultation sessions are non-refundable once sessions have started.
- If cancelled before the start date, a refund may be issued after deducting applicable administrative charges.
🔁 Refund Processing Time
- All eligible refunds will be processed within 7–10 business days after approval.
- Refunds will be credited through the original method of payment.
📩 Contact Us
If you have any questions regarding this policy or would like to request a cancellation or refund, please contact us:
📞 Phone: 6206871161
📧 Email: info@indianwebexpert.com
🌐 Website: www.indianwebexpert.com